NESTORA · CLOUD DUO

Cloud Duo

Designed for everyday comfort

$70.99

Three cozy essentials. One complete winter ritual. Cloud Duo brings together three NESTORA favorites designed to make cold evenings warmer and more comfortable. CloudMask — soft sleep mask for peaceful, cozy nights.CloudWrap...

CloudMask (Color)

CloudWrap (Color)

HeatNest (Color)

In stock · ready to order

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📦Tracked deliveryParcelPanel updates

↺Easy returnsPolicy available

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Product details +

Three cozy essentials. One complete winter ritual.

Cloud Duo brings together three NESTORA favorites designed to make cold evenings warmer and more comfortable.

CloudMask — soft sleep mask for peaceful, cozy nights.
CloudWrap — wearable blanket for movie nights and slow evenings at home.
HeatNest — cozy heated essential for extra warmth when temperatures drop.

Choose your preferred colors for each item and create your perfect cozy set.

Perfect for yourself or as a winter gift.

Materials & care +

CloudMask: soft polyester fabric. Hand wash gently in cold water and air dry.

CloudWrap: soft plush polyester. Machine wash on a gentle cycle at low temperature. Air dry recommended.

HeatNest: soft polyester exterior with heating components. Do not immerse the heating unit or electrical parts in water. Spot clean or follow the supplier care instructions.

Shipping & returns +

Shipping

Shipping Policy — NESTORA

Last updated: September 2026

At NESTORA, we want your order to reach you as smoothly and reliably as possible. Please review the information below regarding order processing, shipping and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be slightly longer during weekends, public holidays, promotional periods or periods of high demand.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Times

Our current estimated delivery time is generally 5–10 business days after processing for the following destinations:

United States
Canada
United Kingdom

Delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to the carrier, customs procedures, weather conditions, peak periods or other circumstances outside NESTORA's reasonable control.

Free Standard Shipping

NESTORA currently offers FREE Standard Shipping to the United States, Canada and the United Kingdom.

Any applicable customs duties, import taxes or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated during checkout.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided when placing your order. Please allow some time after receiving your shipping confirmation for tracking information to become active.

If your order contains multiple products, they may occasionally be shipped separately and arrive in different packages or on different dates.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.

NESTORA cannot be held responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Delayed Orders

If your estimated delivery period has passed and your tracking information has not been updated for an extended period, please contact our customer support team. We will review the shipment information available and assist you with the next steps.

Lost or Damaged Packages

If you believe your package has been lost or your order arrives damaged, please contact us promptly with your order number and, where applicable, photos of the package and product.

We will review the situation and work with you to determine the appropriate solution in accordance with our refund and return policy.

Contact

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.

NESTORA
Warmth, comfort, and slower moments at home.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact.nestorat@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact.nestora@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact.bloomfit@gmail.com.